Patient Experience Specialist I — Front Desk & Care Concierge

Axis Health System; United States; On-site; USD 25,000 - 27,000; Full time

Benefits offered by this job

Medical (HDHP or PPO)

Health Savings Account

Dental

Flexible Spending Account

Vision

Dependent Care Account

Life Insurance

Short Term Disability

Long Term Disability

401k match up to 4%

College Invest plans

Annual Wellness Benefits

Professional development benefits

3 weeks All Paid Leave

Job summary

Axis Health System is seeking a Patient Experience Specialist in Pagosa Springs, CO. The role focuses on frontline customer service for patients, staff, and other contacts, handling registrations, payments, and paperwork across primary care, dental, and behavioral health services.

The ideal candidate has a high school diploma and at least one year in customer service; medical/dental clinic experience is preferred.

Qualifications

• High school degree required; at least 1 year in customer service.
• Previous work in a medical or dental clinic preferred.

Responsibilities

• Provide greeting, check-in, and data entry for patients.
• Register patients and handle enrollment packets, screenings, payments, and chart creation.
• Ensure accurate insurance entry in EHR and process sliding fee payments.
• Maintain positive, cooperative attitude and seek ways to improve patient service.

Skills

Front desk

Customer service

MS Word

MS Excel

MS Outlook

Education

High school diploma

Tools

EHR software

Job description

Axis Health System is seeking a Patient Experience Specialist in Pagosa Springs, CO. The role focuses on frontline customer service for patients, staff, and other contacts, handling registrations, payments, and paperwork across primary care, dental, and behavioral health services.

The ideal candidate has a high school diploma and at least one year in customer service; medical/dental clinic experience is preferred.