Patient Experience Concierge I

Axis Health System; Durango (CO); Presencial; USD 28.000 - 29.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical Insurance

HSA

Dental Insurance

Flexible Spending Account

Vision Insurance

Life Insurance

401k with match

Paid Time Off

Descripción de la vacante

Axis Health System is seeking a Patient Experience Specialist I for Durango Integrated Healthcare in Durango, CO. The role centers on delivering exceptional frontline customer service, managing patient check-in, insurance verification, and accurate data entry within the clinic environment.

Responsibilities include greeting patients, handling payments, completing paperwork, and supporting smooth patient flow across primary care, dental, and behavioral health services.

Formación

• Front line customer service experience.
• Ability to collect payments and complete paperwork.
• Knowledge of insurance terms and EHR processes.

Responsabilidades

• Greet and assist patients at check-in and registration.
• Enter demographic data and verify insurance information.
• Collect payments and distribute enrollment paperwork.
• Maintain positive, helpful conduct with patients and staff.

Conocimientos

Front desk

Customer service

Communication

Multi-tasking

Educación

High School Diploma

Herramientas

MS Word

MS Excel

MS Outlook

Descripción del empleo

Axis Health System is seeking a Patient Experience Specialist I for Durango Integrated Healthcare in Durango, CO. The role centers on delivering exceptional frontline customer service, managing patient check-in, insurance verification, and accurate data entry within the clinic environment.

Responsibilities include greeting patients, handling payments, completing paperwork, and supporting smooth patient flow across primary care, dental, and behavioral health services.