Patient Services Front Desk Specialist

River Valley Family Health Center; Delta (CO); On-site; USD 39,000 - 43,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401(k) Matching

Paid Time Off (PTO)

Continuing Education Opportunities

Employee Assistant Program

Job summary

River Valley Family Health Centers in Montrose, CO is hiring a Front Desk Professional. The role serves as the first contact for patients, handling check‑in/check‑out, insurance verification, scheduling, and phone inquiries to ensure a welcoming experience.

The position supports financial counseling and patient records maintenance in EMR and dental systems, while upholding confidentiality and high service standards for the community.

Qualifications

• High School Diploma or equivalent required.
• Bilingual skills preferred.

Responsibilities

• Check patients in and out; verify demographic and insurance information.
• Schedule and reschedule appointments; answer phone calls with excellent service.
• Explain financial programs and collect payments; maintain logs of transactions.
• Maintain confidentiality of medical and other records; travel between clinics as needed.

Skills

Customer service

Appointment scheduling

Verifying demographics

Cash handling

Education

High School diploma

Tools

EMR systems

Billing software

Job description

River Valley Family Health Centers in Montrose, CO is hiring a Front Desk Professional. The role serves as the first contact for patients, handling check‑in/check‑out, insurance verification, scheduling, and phone inquiries to ensure a welcoming experience.

The position supports financial counseling and patient records maintenance in EMR and dental systems, while upholding confidentiality and high service standards for the community.