Patient Experience Concierge - Front Desk

CVS Health; Pleasant Grove (AL); On-site; USD 23,000 - 39,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Retirement savings options

Wellness programs

Job summary

Oak Street Health is seeking a Welcome Coordinator to create an inclusive environment for patients and visitors. You will be the face of the clinic, delivering high-touch assistance to patients and guests, and ensuring a seamless experience from check-in to departure.

The role involves scheduling appointments, handling calls, and performing administrative tasks with a friendly, highly flexible approach. This is a full-time position with CVS Health benefits and a focus on patient-centered care.

Responsibilities

• Scheduling patient appointments.
• Managing inbound and outbound phone calls.
• Managing administrative tasks including fax and mail distribution.

Job description

Oak Street Health is seeking a Welcome Coordinator to create an inclusive environment for patients and visitors. You will be the face of the clinic, delivering high-touch assistance to patients and guests, and ensuring a seamless experience from check-in to departure.

The role involves scheduling appointments, handling calls, and performing administrative tasks with a friendly, highly flexible approach. This is a full-time position with CVS Health benefits and a focus on patient-centered care.