Patient Experience Concierge (Front Desk)

Prenuvo; Miami (FL); Vor Ort; USD 42.000 - 54.000; Vollzeit

Zusammenfassung

Prenuvo in Miami, FL seeks a Patient Liaison to warmly greet patients, manage front desk operations, and ensure a smooth clinic flow. The role is on-site and requires a welcoming, professional demeanor with strong attention to detail and a passion for excellent customer service.

The clinic operates seven days a week with flexible scheduling across weekdays, weeknights, and weekends. Candidates must be capable of covering shifts on short notice and must be legally authorized to work in the United

Qualifikationen

• Customer service-oriented with compassionate outlook.
• Exceptional attention to detail.

Aufgaben

• Patient check-in, registration, and check-out.
• Welcome patients and visitors with a warm, professional first impression.
• Verify patient identity and required documentation.
• Assist patients with completing registration and intake forms as needed.
• Manage scheduling, cancellations, and rescheduling of appointments.
• Educate patients on post-visit instructions.

Jobbeschreibung

Prenuvo in Miami, FL seeks a Patient Liaison to warmly greet patients, manage front desk operations, and ensure a smooth clinic flow. The role is on-site and requires a welcoming, professional demeanor with strong attention to detail and a passion for excellent customer service.

The clinic operates seven days a week with flexible scheduling across weekdays, weeknights, and weekends. Candidates must be capable of covering shifts on short notice and must be legally authorized to work in the United