Patient Concierge & Front Desk Champion

Prenuvo; Fort Mill, Northern (SC, KY); Hybrid; USD 28,000 - 34,000; Full time

Benefits offered by this job

Free whole-body scans for employees

Flexible vacation policy

401(k) plan (pre-tax contributions)

Job summary

Prenuvo is seeking a Patient Liaison for our Fort Mill clinic to warmly welcome patients and manage front-desk operations. The role supports check-in/out, scheduling, and patient education with a compassionate, detail-oriented approach.

Ideal candidates have 1+ year in customer service, preferably healthcare, and can work a varied schedule including weekends. On-site position with no visa sponsorship.

Qualifications

• At least 1 year in customer service, preferably in healthcare.
• Ability to handle front desk duties with professionalism.
• Flexible availability including weekends.
• Excellent communication and empathy with patients.

Responsibilities

• Greet patients and visitors; manage check-in and registration.
• Coordinate scheduling, confirmations, and patient education.
• Serve as liaison between patients and clinic staff.
• Address concerns with empathy and resolve issues.

Skills

Customer service

Healthcare experience

Communication

Multitasking

Job description

Prenuvo is seeking a Patient Liaison for our Fort Mill clinic to warmly welcome patients and manage front-desk operations. The role supports check-in/out, scheduling, and patient education with a compassionate, detail-oriented approach.

Ideal candidates have 1+ year in customer service, preferably healthcare, and can work a varied schedule including weekends. On-site position with no visa sponsorship.