Patient Experience Concierge

Prenuvo; Saint Paul (MN); On-site; USD 40,000 - 52,000; Full time

Job summary

Prenuvo is seeking a Patient Liaison for our Minneapolis, MN clinic to warmly welcome patients, assist with check-in, and coordinate with staff to ensure a smooth, positive patient experience. This is a full-time, 6-month contract based on-site, with potential scheduling flexibility to accommodate patient needs.

The ideal candidate brings exceptional customer service, strong communication, and a compassionate, detail-oriented approach to patient interactions in a fast-paced clinic environment.

Qualifications

• Customer-facing role experience preferred.
• Strong communication and interpersonal skills.
• Demonstrated attention to detail and empathy in patient interactions.

Responsibilities

• Greet patients and families as they enter the clinic in a warm, professional manner.
• Assist with check-in and scheduling, ensuring a smooth patient flow.
• Coordinate with clinical staff to support a positive patient experience.

Skills

Customer service

Communication

Attention to detail

Empathy

Job description

Prenuvo is seeking a Patient Liaison for our Minneapolis, MN clinic to warmly welcome patients, assist with check-in, and coordinate with staff to ensure a smooth, positive patient experience. This is a full-time, 6-month contract based on-site, with potential scheduling flexibility to accommodate patient needs.

The ideal candidate brings exceptional customer service, strong communication, and a compassionate, detail-oriented approach to patient interactions in a fast-paced clinic environment.