Patient Concierge & Front Desk Specialist

Prenuvo; Boca Raton (FL); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Free whole-body scans for employees

401(k) retirement plan (no match)

Flexible vacation policy

Commuter benefits

Health, dental, vision coverage

Job summary

Prenuvo is seeking a Patient Liaison for the Boca Raton, Florida clinic. You will welcome patients at the front desk, manage registrations and appointments, and coordinate with clinical teams in a fast-paced, on-site environment.

This role emphasizes compassionate service and precise attention to detail. Ideal candidates have 1+ year in customer service, a proactive mindset, reliability, and flexibility to cover varied weekday/weekend shifts.

Qualifications

• 1+ year in customer service, preferably healthcare
• Self-starter with ownership of training and development
• Punctual, dependable, and committed to excellence in patient care

Responsibilities

• Front desk: check-in/register/check-out, scheduling, and post-scan guidance.
• Coordinate between patients, providers, technologists, and staff.
• Address patient concerns with empathy and professionalism to ensure a positive experience

Skills

Customer service

Initiative

Work Ethic

Flexibility

Efficiency

Team player

Job description

Prenuvo is seeking a Patient Liaison for the Boca Raton, Florida clinic. You will welcome patients at the front desk, manage registrations and appointments, and coordinate with clinical teams in a fast-paced, on-site environment.

This role emphasizes compassionate service and precise attention to detail. Ideal candidates have 1+ year in customer service, a proactive mindset, reliability, and flexibility to cover varied weekday/weekend shifts.