Patient Experience Front Desk Liaison

Prenuvo; Boca Raton (FL); On-site; USD 57,308,000 - 71,635,000; Full time

Benefits offered by this job

Free whole-body scans for staff

401(k) retirement plan

Commuter benefits

Health, dental, vision coverage

Job summary

Prenuvo in Boca Raton, FL is seeking a Patient Liaison (Full-time) to greet patients, manage check-in/out, registrations, and scheduling, and to coordinate with providers and staff. This on-site role requires a warm, professional demeanor and a commitment to excellent patient care.

The ideal candidate has 1+ year in customer service, flexibility to work varied hours including weekends, and a proactive, self-starting attitude.

Qualifications

• At least 1+ year in customer service; healthcare preferred.
• Self-starter who takes ownership of training and development.
• Punctual, dependable, and committed to excellence in patient care.
• Availability to work varied hours, including weekdays and weekends.
• Ability to manage priorities in a fast-paced environment with empathy.
• Collaborative team player with a professional demeanor.

Responsibilities

• Front Desk: Patient check-in, registration, and check-out; manage scheduling and registrations.
• Coordinate between patients, providers, technologists, and staff to ensure smooth operations.
• Address patient concerns with empathy and professionalism; encourage feedback.
• Maintain organization and efficiency of front desk; ensure supplies and readiness.
• Support post-scan education and patient expectations.

Skills

Customer service

Initiative

Work ethic

Flexibility

Efficient

Team player

Interpersonal skills

Job description

Prenuvo in Boca Raton, FL is seeking a Patient Liaison (Full-time) to greet patients, manage check-in/out, registrations, and scheduling, and to coordinate with providers and staff. This on-site role requires a warm, professional demeanor and a commitment to excellent patient care.

The ideal candidate has 1+ year in customer service, flexibility to work varied hours including weekends, and a proactive, self-starting attitude.