On-site Patient Concierge | Flexible Front Desk

Prenuvo

Ohio

On-site

USD 32,000 - 36,000

Full time

2 days ago
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Benefits offered by this job

Free whole-body scans for staff
Commuter benefits
401(k) plan
Healthcare (medical, dental, vision)
Flexible vacation policy

Job summary

Prenuvo is seeking a Patient Liaison for its Miami, Florida clinic. The role involves welcoming patients, handling front desk duties, and coordinating schedules to ensure a smooth patient experience.

Candidates should have 1+ year in customer service, preferably healthcare, with strong communication and organizational skills. This is an on-site, full-time position requiring flexible hours, including weekends.

Qualifications

  • 1+ year in customer service, preferably in healthcare.
  • Strong communication and organizational skills.
  • Ability to manage multiple tasks in a fast-paced environment.
  • Comfort working on-site at a clinic setting.
  • Stand for extended periods with limited breaks as required.

Responsibilities

  • Greet and check-in patients; register and check-out.
  • Coordinate scheduling, cancellations, and rescheduling of appointments.
  • Serve as liaison between patients, providers, and staff.
  • Educate patients on post-scan expectations.
  • Ensure front desk area is organized and stocked.

Skills

Customer service
Healthcare experience
Scheduling
Communication
Front desk

Job description

Prenuvo is seeking a Patient Liaison for its Miami, Florida clinic. The role involves welcoming patients, handling front desk duties, and coordinating schedules to ensure a smooth patient experience.

Candidates should have 1+ year in customer service, preferably healthcare, with strong communication and organizational skills. This is an on-site, full-time position requiring flexible hours, including weekends.

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