Patient Experience Concierge

Capital Health Screening Centre; Pennington (NJ); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical Plan

Dental Plan

Vision Plan

FSA (Healthcare)

Retirement Plan

Life Insurance

Disability Benefits

Employee Assistance Program

Commuter Transit

Paid Time-Off

Job summary

Capital Health is seeking a friendly, customer-focused Front Desk Clerk to greet patients and visitors, direct inquiries, and support a welcoming environment at our Pennington location.

This role requires a high school diploma and at least one year of customer service experience; duties include answering phones, assisting with directions, and coordinating with security and staff to ensure patient comfort and safety.

Qualifications

• Education: High school diploma or equivalent.
• Experience: One year previous customer service experience.

Responsibilities

• Greets and welcomes patients, guests, and visitors.
• Responds immediately to guest inquiries.
• Provides proactively patient and guest comfort and emotional support as needed.
• Maintains a neat and orderly front desk for a positive first impression.
• Promptly and courteously answers phones and provides clerical and administrative services as needed.

Skills

Customer service

Communication

Multitasking

Education

High school diploma or equivalent

Job description

Capital Health is seeking a friendly, customer-focused Front Desk Clerk to greet patients and visitors, direct inquiries, and support a welcoming environment at our Pennington location.

This role requires a high school diploma and at least one year of customer service experience; duties include answering phones, assisting with directions, and coordinating with security and staff to ensure patient comfort and safety.