Patient Experience Concierge

Capital Health System, Inc.; United States; On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

Medical Plan

Dental Plan

Vision Plan

Paid Time-Off

Job summary

Capital Health is seeking a friendly and customer‑oriented Front Desk Associate to greet patients and visitors, answer inquiries, and provide clerical support at the front desk. This full-time role requires delivering a welcoming environment and assisting staff with visitor needs throughout shifts.

Candidates should have at least one year of customer service experience and a high school diploma. The position involves standing, multitasking, and maintaining professional appearance in a medical

Qualifications

• Education: High school diploma or equivalent.
• Experience: One year of customer service experience.
• Usual Work Day: 8 Hours.

Responsibilities

• Greet and welcome patients, guests, and visitors in a friendly and responsive manner.
• Address inquiries and provide clerical and administrative services as needed.
• Direct visitors using facility maps and maintain a welcoming front desk environment.

Skills

Customer service

Reception/front desk

Communication skills

Teamwork

Education

High school diploma or equivalent

Job description

Capital Health is seeking a friendly and customer‑oriented Front Desk Associate to greet patients and visitors, answer inquiries, and provide clerical support at the front desk. This full-time role requires delivering a welcoming environment and assisting staff with visitor needs throughout shifts.

Candidates should have at least one year of customer service experience and a high school diploma. The position involves standing, multitasking, and maintaining professional appearance in a medical