Front Desk Guest Relations Specialist (Part Time)

Capital Health; Northern (KY); Hybrid; USD 21,000 - 30,000; Part time

Benefits offered by this job

Medical Plan

Dental Plan

Vision Plan

Flexible Spending Account

Retirement Savings Plan

Life Insurance

Employee Assistance Program

Job summary

Capital Health in Pennington, NJ is seeking a Guest Relations Representative to warmly welcome patients and visitors. This part-time role focuses on delivering a friendly, efficient front-desk experience and supporting overall facility operations.

You will answer phones, direct inquiries, guide guests with maps, and collaborate with security and staff to ensure safety and comfort. Excellent customer service and clear communication are essential, with a professional image and a collaborative team

Qualifications

• Education: High school diploma or equivalent.
• Experience: One year previous customer service experience.
• Must be able to greet visitors and respond to inquiries professionally.

Responsibilities

• Greet and welcome patients, guests, and visitors in a friendly manner.
• Answer phones promptly and provide clerical support as needed.
• Direct guests to locations using maps or other guides.
• Respond to inquiries with courteous, proactive service.
• Coordinate with security and staff to maintain a safe, welcoming environment.

Skills

Customer service oriented

Greeting visitors

Telephone etiquette

Education

High school diploma or equivalent

Job description

Capital Health in Pennington, NJ is seeking a Guest Relations Representative to warmly welcome patients and visitors. This part-time role focuses on delivering a friendly, efficient front-desk experience and supporting overall facility operations.

You will answer phones, direct inquiries, guide guests with maps, and collaborate with security and staff to ensure safety and comfort. Excellent customer service and clear communication are essential, with a professional image and a collaborative team