Patient Experience Concierge

Diana Health; Orange City (FL); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Competitive compensation

Health, dental & vision insurance

401(k) with employer match

Paid time off

Paid parental leave

Job summary

A growing women's health practice in Florida is looking for a Patient Representative to ensure an excellent customer experience from the moment clients arrive. The role demands strong interpersonal skills, organizational abilities, and experience in customer service or hospitality. Applicants should possess a Bachelor’s Degree or a High School Diploma with related experience. The position offers competitive compensation and comprehensive benefits, including health, dental, vision, and a 401(k) with employer match. This is a full-time entry-level position.

Qualifications

• Strong preference for customer service and hospitality experience.
• Proficiency with Google Suite or Microsoft Office Products required.
• Tendency to create structure in a fast-paced environment.

Responsibilities

• Welcoming clients and providing a friendly first impression.
• Managing client check-ins, check-outs and providing support.
• Performing verification of benefit checks with insurance companies.

Skills

Customer service experience

Excellent communication skills

Organization

Computer skills

Education

Bachelor’s Degree

High School Diploma/GED with 2+ years experience

Tools

Google Suite

Microsoft Office Products

Job description

A growing women's health practice in Florida is looking for a Patient Representative to ensure an excellent customer experience from the moment clients arrive. The role demands strong interpersonal skills, organizational abilities, and experience in customer service or hospitality. Applicants should possess a Bachelor’s Degree or a High School Diploma with related experience. The position offers competitive compensation and comprehensive benefits, including health, dental, vision, and a 401(k) with employer match. This is a full-time entry-level position.