Patient Experience Coordinator — Front Desk

Femtech Insider Ltd.; Tallahassee (FL); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Competitive compensation

Health, dental & vision with HSA/FSA option

401(k) with employer match

Paid time off

Paid parental leave

Job summary

Femtech Insider Ltd. in Tallahassee, Florida is seeking a Receptionist / Patient Representative to create a delightful experience for clients in a growing women’s health practice. Responsibilities include greeting clients, managing appointments, verifying insurance benefits, and maintaining office readiness. Candidates should have strong customer service skills, experience in a medical environment preferred, and proficiency in Google Suite or Microsoft Office Products. This role offers competitive compensation and a comprehensive benefits package.

Qualifications

• Strong customer service and hospitality experience preferred.
• Ability to multitask and manage various tasks.
• Proficiency with EMRs preferred.

Responsibilities

• Greet and support clients at the welcome desk.
• Manage client appointments and schedules.
• Verify insurance benefits and manage payments.
• Ensure the office is prepared and organized.

Skills

Customer service experience

Communication skills

Organizational skills

Detail-oriented

Education

Bachelor’s Degree or High School Diploma/GED with 2+ years experience

Tools

Google Suite

Microsoft Office Products

Job description

Femtech Insider Ltd. in Tallahassee, Florida is seeking a Receptionist / Patient Representative to create a delightful experience for clients in a growing women’s health practice. Responsibilities include greeting clients, managing appointments, verifying insurance benefits, and maintaining office readiness. Candidates should have strong customer service skills, experience in a medical environment preferred, and proficiency in Google Suite or Microsoft Office Products. This role offers competitive compensation and a comprehensive benefits package.