Patient Experience Concierge - 5-Star Service & Benefits

EyeCare Partners; Norfolk (VA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Full benefits package – Medical, Vision, Dental and Life Insurance

401(k) with employer matching

Paid Time Off and Paid Holidays

Paid Maternity Leave

Optical Education Reimbursement

Competitive base pay

Job summary

A leading health care provider in Virginia is looking for a Patient Experience Coordinator to manage clinic flow and ensure 5-star service. The ideal candidate should possess strong communication skills and a commitment to supporting patients' needs, while working a full-time schedule with no weekends. Full benefits including medical, dental, and paid time off are offered. Reliable transportation is essential, and the candidate should be adaptable in a fast-paced environment.

Qualifications

• High school diploma or GED; or one-year related experience and/or training.
• Reliable transportation for multiple work locations is essential.
• Demonstrates initiative and commitment to work over 40 hours.

Responsibilities

• Manage the flow of the clinic and safeguard patient needs.
• Communicate delays and keep patients informed.
• Coordinate events to advance the practice.

Skills

Reliable transportation for multiple work locations

Ability to work weekends

Desire to gain industry knowledge

Adaptable and open to change

Creates a positive work environment

Education

High school diploma or GED

Job description

A leading health care provider in Virginia is looking for a Patient Experience Coordinator to manage clinic flow and ensure 5-star service. The ideal candidate should possess strong communication skills and a commitment to supporting patients' needs, while working a full-time schedule with no weekends. Full benefits including medical, dental, and paid time off are offered. Reliable transportation is essential, and the candidate should be adaptable in a fast-paced environment.