Patient Experience Concierge

ChenMed; Deerfield Beach (FL); On-site; USD 19,699 - 28,130; Full time

Job summary

A leading healthcare provider in Deerfield Beach is seeking a Care Facilitator to serve as a patient advocate delivering exceptional customer service. This role involves checking patients in and out, verifying insurance, and ensuring patient comfort. The ideal candidate will possess strong communication skills, attention to detail, and a commitment to high-quality service. Join us in transforming healthcare and making a positive impact on patients' lives. Competitive hourly pay and comprehensive benefits are offered.

Qualifications

• Minimum 1 year of work experience in a medical clinic or similar environment.
• BLS for Healthcare Providers preferred.

Responsibilities

• Deliver exceptional customer service as a patient advocate.
• Check patients in and out of the medical clinic.
• Verify patient insurance and collect copays as needed.
• Ensure patient comfort and assist in scheduling appointments.

Skills

Exceptional customer service skills

Working knowledge of medical insurance

Microsoft Office Suite proficiency

Fluency in English

Detail-oriented

Education

High school diploma or equivalent

Graduation from a nationally accredited Medical Assistant program

Job description

A leading healthcare provider in Deerfield Beach is seeking a Care Facilitator to serve as a patient advocate delivering exceptional customer service. This role involves checking patients in and out, verifying insurance, and ensuring patient comfort. The ideal candidate will possess strong communication skills, attention to detail, and a commitment to high-quality service. Join us in transforming healthcare and making a positive impact on patients' lives. Competitive hourly pay and comprehensive benefits are offered.