Patient Experience Concierge

MVHC; Chicago (IL); Presencial; USD 19.000 - 25.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, dental, vision benefits

401k with employer match

Paid time off

Life insurance

Employee Assistance Program (EAP)

Educational Assistance Program

Descripción de la vacante

MVHC is seeking a dedicated Patient Experience Representative to greet and register patients, collect demographics and insurance information, and ensure smooth check-in for appointments. The role emphasizes accuracy, courtesy, and adherence to privacy policies.

Training and a collaborative team environment are provided. The position is full-time with benefits, involving typical front-desk duties, multitasking, and occasional non-traditional hours to accommodate patient needs.

Formación

• High School diploma required.
• Excellent written and verbal communication.
• Ability to multi-task in a busy front-desk setting.

Responsabilidades

• Registers patients efficiently and timely.
• Maintains patient confidentiality at all times.
• Balances cash drawer daily and processes payments.
• Verifies insurance information and collects demographics.
• Assists patients with forms and Rx pickup as needed.
• Covers clerical areas and supports staff as required.

Conocimientos

Communication skills

Multi-tasking

Written communication

Verbal communication

Educación

High School Diploma

Descripción del empleo

MVHC is seeking a dedicated Patient Experience Representative to greet and register patients, collect demographics and insurance information, and ensure smooth check-in for appointments. The role emphasizes accuracy, courtesy, and adherence to privacy policies.

Training and a collaborative team environment are provided. The position is full-time with benefits, involving typical front-desk duties, multitasking, and occasional non-traditional hours to accommodate patient needs.