Patient Experience Concierge

ClareMedica Health Partners, LLC; Anona (FL); On-site; USD 19,000 - 30,000; Full time

Job summary

Claremedica Health Partners, LLC is seeking a Patient Care Concierge to greet patients, manage front desk duties, and coordinate with medical staff to ensure excellent patient care. The role emphasizes welcoming patients, handling registrations, and maintaining accurate records in a fast-paced clinic environment.

The position requires strong communication, attention to detail, and proficiency with Microsoft Office and EMR systems. Local travel up to 10% may be necessary to support other centers.

Qualifications

• High School Diploma, GED, or equivalent.
• Excellent verbal and written communication.
• Ability to handle sensitive information with discretion.

Responsibilities

• Interact with patients and visitors in a polite and friendly manner.
• Greet guests, register new patients, and manage check-in/check-out.
• Schedule, reschedule, and confirm appointments; maintain provider schedules.

Skills

Communication skills

Microsoft Office

EMR experience

Bilingual

Education

High School Diploma

Tools

EMR software

Job description

Claremedica Health Partners, LLC is seeking a Patient Care Concierge to greet patients, manage front desk duties, and coordinate with medical staff to ensure excellent patient care. The role emphasizes welcoming patients, handling registrations, and maintaining accurate records in a fast-paced clinic environment.

The position requires strong communication, attention to detail, and proficiency with Microsoft Office and EMR systems. Local travel up to 10% may be necessary to support other centers.