Patient Care Concierge & Front Desk Advocate

ClareMedica Health Partners, LLC; Largo (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Claremedica Health Partners, LLC is seeking a Patient Care Concierge to serve as the first point of contact for patients and to support the front office operations. The role emphasizes exceptional customer service and accurate administrative support within a clinical setting.

Responsibilities include greeting patients, scheduling, check-in/out, and coordinating with medical staff to ensure smooth workflow while maintaining patient confidentiality and data accuracy.

Qualifications

• 1 year of work in a medical clinic or customer service role.
• Strong verbal and written communication skills.
• Ability to handle multiple tasks in a fast-paced environment.

Responsibilities

• Interact with patients and visitors in a polite and friendly manner.
• Greet every guest and assist with registration and check-in/out.
• Answer all phone calls professionally and courteously, taking detailed messages.
• Maintain and organize the Provider’s schedule by scheduling, rescheduling, and confirming appointments.
• Verify patient insurance and collect copays and outstanding balances before visits.

Skills

Exceptional communication

Time management

Education

High School Diploma or GED

Tools

Microsoft Office Suite

Job description

Claremedica Health Partners, LLC is seeking a Patient Care Concierge to serve as the first point of contact for patients and to support the front office operations. The role emphasizes exceptional customer service and accurate administrative support within a clinical setting.

Responsibilities include greeting patients, scheduling, check-in/out, and coordinating with medical staff to ensure smooth workflow while maintaining patient confidentiality and data accuracy.