Patient Experience & Care Coordinator

Spear Physical Therapy; New York (NY); On-site; USD 20,457 - 29,136; Full time

Benefits offered by this job

One Medical paid membership

401(K) Safe Harbor Match

Mental Health benefits

Company events

Job summary

A leading physical therapy clinic in New York is seeking a Care Coordinator to enhance patient care and service at their NoHo clinic. The ideal candidate will have customer service experience and strong communication skills. Responsibilities include welcoming patients, managing appointment flows, and ensuring an outstanding service experience. The clinic values team collaboration and offers competitive benefits, including health and wellness programs.

Qualifications

• Previous customer service experience required.
• Strong communication skills and ability to multi-task.
• Attention to detail and willingness to grow.

Responsibilities

• Support patient care and ensure a welcoming environment.
• Respond to phone calls and emails promptly.
• Guide patients through the out-of-network experience.

Skills

Customer service experience

Strong communication skills

Team-orientated

Attention to detail

Education

BA/BS degree preferred

Job description

A leading physical therapy clinic in New York is seeking a Care Coordinator to enhance patient care and service at their NoHo clinic. The ideal candidate will have customer service experience and strong communication skills. Responsibilities include welcoming patients, managing appointment flows, and ensuring an outstanding service experience. The clinic values team collaboration and offers competitive benefits, including health and wellness programs.