Patient Experience Coordinator - Brooklyn Clinic

Spear Physical Therapy; New York (NY); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Medical, Dental, Vision Benefits

401(K) Matching

Generous Paid Time Off

Employee discounts and perks

Job summary

A leading outpatient therapy provider in New York is seeking a passionate Care Coordinator to join their Brooklyn clinic. This role involves ensuring a welcoming atmosphere for patients, managing appointment flows, and delivering exceptional customer service. The ideal candidate will have prior customer service experience and a strong attention to detail. Benefits include medical, dental, vision, and opportunities for career growth. Join a team that values empathy, collaboration, and the importance of community.

Qualifications

• Previous customer service experience required.
• Hospitality, welcoming nature, and teamwork are essential.
• Strong communication skills and ability to multi-task necessary.
• Detail-oriented with a desire to grow.

Responsibilities

• Support patient care and ensure a welcoming environment.
• Manage appointment flow and respond to inquiries promptly.
• Ensure 5-star customer service for all patients.

Skills

Customer service experience

Strong communication skills

Attention to detail

Team-oriented attitude

Education

BA/BSc degree preferred

Job description

A leading outpatient therapy provider in New York is seeking a passionate Care Coordinator to join their Brooklyn clinic. This role involves ensuring a welcoming atmosphere for patients, managing appointment flows, and delivering exceptional customer service. The ideal candidate will have prior customer service experience and a strong attention to detail. Benefits include medical, dental, vision, and opportunities for career growth. Join a team that values empathy, collaboration, and the importance of community.