Care Coordinator - Patient Experience & Scheduling Pro

Spear Physical Therapy; New York (NY); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Paid membership with One Medical

Mental health benefits including PTO

Medical, Dental, Vision benefits

401(K) Safe Harbor Match

Generous paid time off

Employee perks for entertainment and fitness

Annual company events

Job summary

Spear Physical Therapy in New York is seeking a qualified Care Coordinator for the Washington Heights location. The successful candidate will be responsible for supporting patient care by ensuring a welcoming environment, controlling appointment flow, and providing excellent customer service. Essential qualifications include prior customer service experience, strong communication skills, and the ability to manage multiple tasks. Benefits include paid medical, dental and vision coverage, 401(K) matching, and opportunities for career growth.

Qualifications

• Previous experience in customer service role.
• Hospitality and welcoming attitude.
• Ability to manage multiple tasks effectively.

Responsibilities

• Support patient care and ensure patients feel welcomed.
• Control the flow of appointments and respond to inquiries.
• Provide 5-star customer service in a collaborative environment.

Skills

Customer service experience

Strong communication skills

Attention to detail

Ability to multi-task

Team-oriented

Education

BA/BS degree preferred

Job description

Spear Physical Therapy in New York is seeking a qualified Care Coordinator for the Washington Heights location. The successful candidate will be responsible for supporting patient care by ensuring a welcoming environment, controlling appointment flow, and providing excellent customer service. Essential qualifications include prior customer service experience, strong communication skills, and the ability to manage multiple tasks. Benefits include paid medical, dental and vision coverage, 401(K) matching, and opportunities for career growth.