Patient Experience Coordinator

Limitless Physical Therapy Specialists; City of Rochester (NY); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Health insurance

401(k) with matching

Paid time off

Complimentary PT

Opportunities for advancement

Job summary

Limitless Physical Therapy Specialists in Rochester, NY seeks a Patient Care Coordinator to enhance the patient experience. This full-time role requires strong organizational and communication skills, with 1-2 years of customer service or healthcare experience. Responsibilities include managing schedules, verifying insurance, and assisting with patient communications. The company values a supportive team environment and offers benefits including health insurance, 401(k) matching, and opportunities for advancement.

Qualifications

• 1–2 years of experience in customer service, healthcare, or administrative work.
• Ability to stay organized, focused, and positive in a fast-paced environment.
• High level of attention to detail.

Responsibilities

• Be the welcoming voice and face of Limitless.
• Keep schedules running smoothly and efficiently across the clinic.
• Verify insurance, manage authorizations, and ensure accuracy in patient charts.

Skills

Customer service experience

Strong communication skills

Organizational skills

Education

Associate’s degree or higher

Tools

Microsoft Office

Google Workspace

Job description

Limitless Physical Therapy Specialists in Rochester, NY seeks a Patient Care Coordinator to enhance the patient experience. This full-time role requires strong organizational and communication skills, with 1-2 years of customer service or healthcare experience. Responsibilities include managing schedules, verifying insurance, and assisting with patient communications. The company values a supportive team environment and offers benefits including health insurance, 401(k) matching, and opportunities for advancement.