Patient Care Coordinator | Fast-Paced Front Desk & Scheduling

Professional Physical Therapy; New Rochelle (NY); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Monthly performance bonus

Medical, dental, vision insurance

Life insurance

401k

Employee assistance program

Employee discounts

Employee referral program

Paid time off (PTO)

Job summary

Professional Physical Therapy in New Rochelle, NY is seeking a dedicated Patient Care Coordinator to be the first point of contact for patients and to ensure a positive patient experience. The role focuses on delivering outstanding customer service, scheduling appointments, and assisting with registrations in a fast-paced clinical setting.

We value teamwork, integrity, and compassionate care, offering a competitive hourly wage ($18–$21) plus a comprehensive benefits package and a monthly

Qualifications

• High school diploma or equivalent.
• Prior experience in customer service or administrative role.
• Excellent interpersonal and communication skills.
• Proficient with computers and able to learn new software.
• Ability to multitask in a fast-paced healthcare setting.

Responsibilities

• Greet patients.
• Answer phones.
• Schedule patient appointments.
• Complete new patient registration and data entry.
• Discuss insurance benefits, authorization requirements and payment responsibilities.
• Collect patient balances (copay/deductible/coinsurance).
• Perform standard day-to-day clinical administrative responsibilities.

Skills

Customer service

Scheduling

Data entry

Communication

Multitasking

Healthcare experience

Education

High school diploma

Tools

CRM software

EHR systems

Job description

Professional Physical Therapy in New Rochelle, NY is seeking a dedicated Patient Care Coordinator to be the first point of contact for patients and to ensure a positive patient experience. The role focuses on delivering outstanding customer service, scheduling appointments, and assisting with registrations in a fast-paced clinical setting.

We value teamwork, integrity, and compassionate care, offering a competitive hourly wage ($18–$21) plus a comprehensive benefits package and a monthly