Patient Experience & Billing Specialist

Talentify; Winter Park (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Talentify is seeking a detail-oriented Medical Receptionist to greet patients, collect insurance forms, verify data, and schedule appointments in our Winter Park, FL office. You will handle billing support, answer calls, and maintain accurate electronic and paper records with HIPAA compliance.

Strong communication and data-entry skills are essential in a fast-paced healthcare setting. Experience with EHR and insurance verification software is preferred, and a professional, empathetic demeanor is

Qualifications

• Greet patients and visitors professionally and warmly.
• Respond to patient inquiries compassionately and accurately.
• Collect and process insurance forms, medical histories, and consent forms.
• Maintain HIPAA confidentiality and patient privacy.
• Enter and verify data accurately in systems.

Responsibilities

• Answer phone calls and relay messages.
• Assist with filing, faxing, and scanning documents.
• Verify insurance information and process co-pays.
• Coordinate with radiologists, technologists, and staff on scheduling.
• Maintain accurate patient files (electronic and physical).
• Handle scheduling issues and billing-related inquiries with professionalism.

Skills

Customer service

Communication

Data entry

Multitasking

Attention to detail

Empathy

Education

High school diploma

Tools

EHR systems

Insurance verification software

Job description

Talentify is seeking a detail-oriented Medical Receptionist to greet patients, collect insurance forms, verify data, and schedule appointments in our Winter Park, FL office. You will handle billing support, answer calls, and maintain accurate electronic and paper records with HIPAA compliance.

Strong communication and data-entry skills are essential in a fast-paced healthcare setting. Experience with EHR and insurance verification software is preferred, and a professional, empathetic demeanor is