Medical Front Desk Specialist — Patient Care & Admin

Talentify; Manassas (VA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health Insurance (Single & Family)

Life Insurance

Disability Insurance

401(k) Plan with Company Match

Employee Discount Program

Paid Time Off (PTO)

Paid Holidays

Job summary

Talentify is seeking a Front Desk Receptionist to support a fast-paced medical practice. The role involves greeting patients, scheduling, data entry, EHR management, and patient education to ensure smooth clinical operations.

Responsibilities include answering calls, verifying insurance, managing calendars, collecting payments, and maintaining accurate records while upholding HIPAA and privacy standards.

Qualifications

• 2+ years of administrative support experience in a medical environment preferred.
• Knowledge of health insurance processes, CPT/ICD coding preferred.
• Excellent customer service and interpersonal skills; ability to maintain confidentiality (HIPAA).
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook).

Responsibilities

• Greet patients and address questions or concerns.
• Answer calls, provide information, transfer calls, and take messages.
• Schedule appointments and manage provider calendars.
• Register new patients and update demographics and financial information.
• Monitor patient flow and communicate updates to patients and staff.
• Maintain patient records through data entry, faxing, and scanning.
• Collect payments including deductibles, coinsurance, copays, and OTC items.
• Review accounts receivable/payable changes since prior visits.
• Maintain log of orthotics received and coordinate follow-ups.

Skills

Customer service

Interpersonal skills

Communication

Multi-tasking

Problem-solving

HIPAA compliance

Microsoft Office

Education

High School Diploma or GED

Tools

Microsoft Office Suite

Job description

Talentify is seeking a Front Desk Receptionist to support a fast-paced medical practice. The role involves greeting patients, scheduling, data entry, EHR management, and patient education to ensure smooth clinical operations.

Responsibilities include answering calls, verifying insurance, managing calendars, collecting payments, and maintaining accurate records while upholding HIPAA and privacy standards.