Patient Registration & Front Desk Specialist

Central Florida Health Care, Inc.; Lakeland (FL); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Competitive salary

Federal PSLF loan forgiveness

Excellent medical, dental, vision, and

401k retirement plan

Job summary

Central Florida Health Care, Inc. is seeking a Patient Registration Representative to greet patients, collect demographics, and manage insurance eligibility and billing tasks. You will work under the Health Center Administrator to ensure smooth patient flow and accurate data entry across EMR systems.

The role requires teamwork, strong communication, and the ability to handle cash and end-of-day balancing. Bilingual candidates are preferred, and prior data entry/reception experience in a

Qualifications

• High school graduate or GED.
• Graduate of an accredited Medical Assistant program or relevant experience.
• 1 year in a health care setting in data entry/medical records/receptionist preferred.
• Computer literacy.
• Bilingual: Fluent in English (Spanish or Creole) – preferred.

Responsibilities

• Greet patients and process them according to CFHC’s patient flow model.
• Knowledge of EHR processes, IDCOP, Sliding Fee Scale, HIPAA, Joint Commission, Medical Record policy, scheduling, patient rights and grievance processes.
• Create new patient accounts and retrieve established patient accounts from all EMR systems.
• Establish proficiency in all scheduling, registration and billing applications.
• Gather demographics, financial and occupational data from patients.
• Verify insurance coverage and check eligibility; obtain authorizations as needed.
• Review accuracy of claims at end of visit; data entry and money collection.

Skills

Passion for customer service

Self-starter

Good interpersonal skills

Computer literate

Organized

Varied cultures

Office equipment

Education

High school diploma or GED

Medical Assistant program or relevant experience

Tools

EHR systems

Billing software

Scheduling software

Job description

Central Florida Health Care, Inc. is seeking a Patient Registration Representative to greet patients, collect demographics, and manage insurance eligibility and billing tasks. You will work under the Health Center Administrator to ensure smooth patient flow and accurate data entry across EMR systems.

The role requires teamwork, strong communication, and the ability to handle cash and end-of-day balancing. Bilingual candidates are preferred, and prior data entry/reception experience in a