Patient Experience & Billing Specialist

Warren Clinic, Inc.; United States; On-site; USD 32,000 - 46,000; Full time

Job summary

Warren Clinic, Inc. is seeking a front office professional to perform reception, registration and billing in the medical practice front office. The role supports efficient patient care and accurate data handling in a fast-paced environment.

The candidate will greet patients, verify demographics and eligibility, record charges, and assist with scheduling and communications with providers and staff. This position requires strong PC and EMR skills and a customer-focused approach.

Qualifications

• High School Diploma or GED is required.
• Minimum 6 months front-facing customer service or medical office experience preferred.
• Proficient PC and software skills required.
• Ability to organize, prioritize and communicate effectively.

Responsibilities

• Greets and directs patients and visitors per office protocols.
• Registers demographic and billing information and determines eligibility.
• Maintains medical records and prepares charts and test results.
• Uses EMR and billing systems to process tasks per policies.
• Records, posts charges and payments to patient accounts.
• Schedules appointments and communicates delays or changes to staff.

Skills

PC skills

Multitasking

Data recording

Interpersonal communication

Organizational skills

Quick learning

Critical thinking

Education

High School Diploma or GED

Tools

EMR software

Billing software

Job description

Warren Clinic, Inc. is seeking a front office professional to perform reception, registration and billing in the medical practice front office. The role supports efficient patient care and accurate data handling in a fast-paced environment.

The candidate will greet patients, verify demographics and eligibility, record charges, and assist with scheduling and communications with providers and staff. This position requires strong PC and EMR skills and a customer-focused approach.