Medical Front Desk & Patient Services Specialist

Warren Clinic, Inc.; Bixby (OK); On-site; USD 28,000 - 36,000; Full time

Job summary

Warren Clinic, Inc. in Tulsa, OK is seeking a Front Desk Clerk to greet patients, register demographics, verify insurance and collect co-pays in a fast-paced medical office.

The role requires solid customer service experience, basic PC skills, and the ability to handle multiple tasks, schedule appointments, update records in the EMR, and communicate clearly with patients and staff. This frontline position supports physicians and the billing team, contributes to a positive patient experience, and

Qualifications

• High school diploma or GED required.
• Minimum 6 months of front-facing customer service or medical office experience preferred.
• Proficient PC skills and ability to use EMR and billing software.
• Excellent written and oral communication; strong organizational skills.

Responsibilities

• Greets and directs patients and visitors according to established office protocols.
• Registers demographic and billing information; determines eligibility for patient care.
• Successfully uses the EMR and other computer applications to accomplish tasks.
• Maintains and distributes provider schedules and applies templates.
• Collects co-pays and deductibles; posts charges and payments to accounts.
• Prepares encounter forms and supporting billing documentation.
• Assists in collections of past due accounts and follows up as needed.
• Maintains patient records and ensures a clean, safe front office environment.

Skills

Front desk

Customer service

EMR systems

Data entry

Education

High School Diploma or GED

Job description

Warren Clinic, Inc. in Tulsa, OK is seeking a Front Desk Clerk to greet patients, register demographics, verify insurance and collect co-pays in a fast-paced medical office.

The role requires solid customer service experience, basic PC skills, and the ability to handle multiple tasks, schedule appointments, update records in the EMR, and communicate clearly with patients and staff. This frontline position supports physicians and the billing team, contributes to a positive patient experience, and