Patient Services & Front Desk Specialist

Warren Clinic, Inc.; Bixby (OK); On-site; USD 32,000 - 42,000; Full time

Job summary

Warren Clinic, Inc. in Tulsa, OK is seeking a front desk receptionist to support patient intake, registration, and billing processes.

The role involves using EMR software, collecting co-pays, posting charges, and maintaining accurate patient records to facilitate smooth operations. Candidates should have a High School Diploma or GED and at least 6 months of front-facing customer service or medical office experience.

Qualifications

• Minimum 6 months of front facing customer service or medical office experience, preferred.
• Demonstrated PC skills and ability to multi-task effectively.
• Ability to learn quickly and handle data entry accurately.
• Excellent interpersonal, written and oral communication skills.

Responsibilities

• Greet and direct patients according to established office protocols.
• Schedule appointments and register demographic and billing information.
• Use the EMR and other computer applications to accomplish tasks.
• Prepare and file medical records and charts.
• Collect co-pays and patient balances; balance cash drawer daily.
• Process charges and payments; review denied claims.
• Communicate delays and schedule changes to staff.
• Assist in referrals and schedule tests.

Skills

Customer service

Front desk

Data entry

PC skills

Communication

Education

High School Diploma or GED

Tools

EMR software

Job description

Warren Clinic, Inc. in Tulsa, OK is seeking a front desk receptionist to support patient intake, registration, and billing processes.

The role involves using EMR software, collecting co-pays, posting charges, and maintaining accurate patient records to facilitate smooth operations. Candidates should have a High School Diploma or GED and at least 6 months of front-facing customer service or medical office experience.