Patient Experience & Billing Specialist

Talentify; New Milford (NJ); On-site; USD 38,000 - 48,000; Full time

Job summary

Hunterdon Health is seeking a Patient Service Representative to provide front-desk reception, clerical support, and patient intake while ensuring HIPAA compliance and courteous service.

You will handle billing, scheduling, EHR data entry, verify insurance, collect payments, and maintain filing and office supplies in a busy clinic.

This role emphasizes accurate records, strong communication, and a positive patient experience through professional, friendly, and responsive service.

Qualifications

• High school diploma or equivalent required.
• Associates degree preferred.
• 1–3 years experience in a medical office preferred.

Responsibilities

• Rev Cycle, Insurance Eligibility and Payments: Verify insurance coverage, collect patient payments, maintain accurate insurance information, and support clean billing and revenue cycle processes.
• Registration and Checkout: Greet patients, register and update patient information, obtain required documentation, and ensure accurate check-in/check-out with confidentiality.
• Scheduling: Schedule and manage patient appointments, communicate details, and coordinate provider availability.
• Electronic Health Record: Enter, update, and maintain patient demographics, insurance, and appointment information per standards.
• General Office Duties: Front desk support, answer phones, maintain organized area, assist team, uphold policies.

Skills

Communication

Attention to detail

Multitasking

Phone etiquette

Conflict resolution

Education

High School Diploma or Equivalent

Associates Degree

Job description

Hunterdon Health is seeking a Patient Service Representative to provide front-desk reception, clerical support, and patient intake while ensuring HIPAA compliance and courteous service.

You will handle billing, scheduling, EHR data entry, verify insurance, collect payments, and maintain filing and office supplies in a busy clinic.

This role emphasizes accurate records, strong communication, and a positive patient experience through professional, friendly, and responsive service.