Patient Coordinator

Palo-Verde-Hematology-Oncology-Ltd; Glendale (AZ); On-site; USD 32,000 - 42,000; Full time

Job summary

Palo-Verde-Hematology-Oncology-Ltd is seeking a Patient Coordinator to relieve clinicians of administrative tasks by checking out patients, scheduling future appointments, and greeting patients in a warm, caring environment.

Responsibilities include verifying demographics and insurances, updating the EMR, checking out patients after visits, sending physician orders for radiology and labs, obtaining prior authorizations, coordinating follow-up testing, and maintaining accurate patient records.

Qualifications

• High school diploma or GED required.
• Six months related experience and/or training.
• Knowledge of EMR, medical terminology, ICD-10 and CPT codes a plus.

Responsibilities

• Greet and direct patients.
• Verify patient demographics and insurances.
• Update any changes to patient’s account in EMR.
• Checks out patients after their office visit.
• Schedules follow up appointments.
• Sends out physician orders/radiology & labs.
• Obtains prior authorizations for radiology.
• Coordinates follow up visits with outside testing that needs performed.
• Performs secretarial tasks, and completes lab requisition forms.
• Keys data into computer to maintain office and patient records.
• Communicates and works closely with physicians.
• Cross train with front desk personnel.
• All additional tasks as requested by management.

Skills

Patient interaction

Attention to detail

Communication with physicians

Education

High school diploma or GED

Tools

EMR system

Job description

Description

Position Summary: The Patient Coordinator is responsible for relieving doctors and other medical personnel of administrative and clerical work by checking out patients and scheduling future appointments. Greets all patients presenting a warm and caring environment.

Essential Duties and Responsibilities:

The essential functions include, but are not limited to the following:

• Greet and directs patients.


• Verify patient demographics and insurances.


• Update any changes to patient’s account in EMR.


• Checks out patients after their office visit.


• Schedules follow up appointments.


• Sends out physician orders/radiology & labs.


• Obtains prior authorizations for radiology.


• Coordinates follow up visits with outside testing that needs performed.


• Performs secretarial tasks, and completes lab requisition forms.


• Keys data into computer to maintain office and patient records.


• Communicates and works closely with physicians.


• Cross train with front desk personnel.


• All additional tasks as requested by management.

Requirements

Qualification/Requirement:

• Ability to apply a common sense understanding to carry out detailed but uninvolved written or oral instructions.


• Ability to deal with problems involving occasional, last-minute changes in generally standardized situations.

Education/Training/Experience:

• High school diploma or a GED


• Six months related experience and / or training


• Knowledge of EMR, medical terminology, ICD-10 and CPT codes a plus.