Patient Care Coordinator

RadNet, Inc.; Sandy (UT); On-site; USD 32,000 - 42,000; Full time

Job summary

RadNet, Inc. is seeking a Patient Care Coordinator to greet patients, manage check-in/out, and deliver exceptional service in a busy on-site clinic. You will verify insurance, collect payments, enter data into EMR, and communicate clearly with patients and staff.

The role requires strong organization, confidentiality, and good communication. Full-time on-site position in Sandy, UT with standard business hours.

Qualifications

• Strong communication skills, both verbal and written.
• Excellent organizational abilities and attention to detail.
• Ability to maintain patient confidentiality.
• Basic computer literacy to navigate EMR and scheduling systems.
• Customer service oriented with a welcoming demeanor.

Responsibilities

• Welcome patients and vendors in a friendly manner at check-in.
• Answer and respond to telephone inquiries professionally.
• Gather patients' and insurance information.
• Verify and enter patient demographics into EMR.
• Verify vision and medical insurance information in EMR.
• Explain insurance plans to patients clearly.
• Pull schedules to verify insurance eligibility before appointments.
• Prepare insurance claims and run reports to ensure billing.
• Print and prepare forms for patient visits.
• Collect charges, co-pays, and payments in EMR.
• Maintain a clean workspace; manage supplies.

Skills

Communication skills

Organizational skills

Confidentiality

Basic computer literacy

Customer service

Education

High school diploma

Job description

Patient Care Coordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed.

• Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming manner
• Answers and responds to telephone inquiries in a professional and timely manner
• Gathers patients and insurance information
• Verifies and enters patient demographics into EMR ensuring all fields are complete
• Verifies vision and medical insurance information and enters EMR
• Maintains a clear understanding of insurance plans and is able to communicate insurance information to the patients
• Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete
• Prepare insurance claims and run reports to ensure all charges are billed and filed
• Print and prepare forms for patients visit
• Collects and documents all charges, co-pays, and payments into EMR
• Allocates balances to insurance as needed
• Always maintains a clean workspace
• Practices economy in the use of _me, equipment, and supplies
• Performs other duties as needed and as assigned by manager

Requirements

• High school diploma or equivalent
• Basic computer literacy
• Strong organizational skills and attention to detail
• Strong communication skills (verbal and written)
• Must be able to maintain patient and practice confidentiality

Physical Demands

• This position requires the ability to communicate and exchange information, utilize equipment necessary to perform the job, and move about the office.

Full Time / Part Time

Full-time

Work Location

On-Site

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