Patient Care Coordinator

AEG Vision; Murray (KY); On-site; USD 30,000 - 40,000; Full time

Job summary

AEG Vision is seeking a Patient Care Coordinator to provide exceptional service in our Murray, Kentucky office. Responsibilities include scheduling appointments, verifying patient and insurance information, and ensuring a welcoming atmosphere for patients.

The ideal candidate should possess strong communication skills, attention to detail, and a high school diploma or equivalent. Join our team and make a difference in patient care!

Qualifications

• Must be able to maintain patient and practice confidentiality.
• Strong attention to detail is required.
• Communicates effectively with patients and team members.

Responsibilities

• Greet and assist patients in a friendly manner.
• Schedule appointments and verify patient information.
• Prepare insurance claims and handle payments.

Skills

Organizational skills

Communication skills

Basic computer literacy

Education

High school diploma or equivalent

Job description

Job Description

Patient Care Coordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check‑in and checkout processes are completed.

• Acknowledge and greet patients, customer, and vendors as they walk into the practice, in a friendly and welcoming manner
• Answers and responds to telephone inquiries in a professional and timely manner
• Schedules appointments
• Gathers patients and insurance information
• Verifies and enters patient demographics into EMR ensuring all fields are complete
• Verifies vision and medical insurance information and enters EMR
• Maintains a clear understanding of insurance plans and is able to communicate insurance information to the patients
• Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete
• Prepare insurance claims and run reports to ensure all charges are billed and filed
• Print and prepare forms for patients visit
• Collects and documents all charges, co‑pays, and payments into EMR
• Allocates balances to insurance as needed
• Always maintains a clean workspace
• Practices economy in the use of _me, equipment, and supplies
• Performs other duties as needed and as assigned by manager

Requirements

• High school diploma or equivalent
• Basic computer literacy
• Strong organizational skills and attention to detail
• Strong communication skills (verbal and written)
• Must be able to maintain patient and practice confidentiality

Physical Demands

• This position requires the ability to communicate and exchange information, utilize equipment necessary to perform the job, and move about the office.