Patient Care Coordinator

Jobtailor; New Jersey; On-site; USD 42,000 - 56,000; Full time

Job summary

Jobtailor in New Jersey is seeking an organized healthcare administrator to support MD offices with patient scheduling, billing, and EMR documentation.

The successful candidate will handle pre-certifications, appointments, and inquiries, while maintaining a courteous, professional atmosphere for patients and families. Proficiency with MS Office and medical terminology is preferred.

Qualifications

• Associate degree required.
• At least two years of MD office/healthcare experience.
• Familiarity with medical terminology and general office protocol.
• Typing speed of 45–60 words per minute.
• Excellent written and verbal communication skills.
• Proficiency with Microsoft Word, Excel, and PowerPoint.

Responsibilities

• Promote a professional atmosphere through courteous communication.
• Uphold stellar customer service practices for patients and families.
• Act as a liaison to the physician and hospital departments.
• Check-out patients following appointment.
• Collect and post patient payments.
• Obtain pre-certifications and appointments for patient testing.
• Scan and file medical information into EMR.
• Coordinate patient inquiries with physician and physician assistant.
• Schedule new patient and follow-up patient appointments.
• Answer incoming phone calls and take messages.
• Provide routine information to callers.
• Assist patients with prescription renewals.
• Facilitate communication between physician and hospital departments.

Skills

Professional communication

Customer service

Organizational skills

Written and verbal communication

Typing speed 45–60 wpm

Medical terminology knowledge

Education

Associate’s Degree

Tools

EMR systems

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

Responsibilities

• Promote a professional atmosphere through courteous communication
• Uphold stellar customer service practices for patients and families
• Act as a liaison to the physician and hospital departments
• Check-out patients following appointment
• Collect and post patient payments
• Obtain pre-certifications and appointments for patient testing
• Scan and file medical information into individual patient accounts in EMR
• Coordinate patient inquiries with physician and physician assistant
• Schedule new patient and follow-up patient appointments
• Answer incoming phone calls and take messages
• Provide routine information to callers
• Assist patients with prescription renewals
• Facilitate communication between physician and hospital departments

Requirements

• Associate’s Degree
• At least two years of related MD office/healthcare experience
• Familiarity with medical terminology and general office protocol
• Ability to type 45-60 words per minute
• Exceptional organizational strengths
• Excellent written and verbal communication skills
• Proficiency in Microsoft Word, Excel, and PowerPoint

Core Competencies

Demonstrates strong organizational skills and effective communication abilities while managing patient interactions and administrative tasks in a healthcare setting. Proficient in medical terminology and experienced in utilizing EMR systems for patient account management.

Tools & Technologies

• Microsoft Word
• Microsoft Excel
• Microsoft PowerPoint