Patient Care Coordinator

AEG Vision; New York (NY); On-site; USD 42,000 - 56,000; Full time

Job summary

AEG Vision is seeking a Patient Care Coordinator to greet patients, check in and check out, and ensure all front-desk duties run smoothly. You will collect demographics, verify insurance, enter data into the EMR, and coordinate appointment scheduling with accuracy.

This role requires attention to detail, strong written and verbal communication, basic computer literacy, and strict confidentiality. Full-time in Flushing, NY; on-site environment with a friendly team.

Qualifications

• High school diploma or equivalent.
• Basic computer literacy.
• Strong organizational skills and attention to detail.
• Strong communication skills (verbal and written).
• Must be able to maintain patient and practice confidentiality.

Responsibilities

• Greet patients, welcome visitors, and manage check-in/check-out processes.
• Answer telephone inquiries in a professional and timely manner.
• Schedule appointments and gather patient and insurance information.
• Enter patient demographics into the EMR and verify insurance details.
• Prepare insurance claims and ensure charges are billed and filed.
• Collect and document charges, co-pays, and payments in the EMR.

Skills

Organizational skills

Strong communication

Attention to detail

Basic computer literacy

Confidentiality

Education

High school diploma or equivalent

Job description

Job Description

Patient Care Coordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed.

• Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming manner
• Answers and responds to telephone inquiries in a professional and timely manner
• Schedules appointments
• Gathers patients and insurance information
• Verifies and enters patient demographics into EMR ensuring all fields are complete
• Verifies vision and medical insurance information and enters EMR
• Maintains a clear understanding of insurance plans and is able to communicate insurance information to the patients
• Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete
• Prepare insurance claims and run reports to ensure all charges are billed and filed
• Print and prepare forms for patients visit
• Collects and documents all charges, co-pays, and payments into EMR
• Allocates balances to insurance as needed
• Always maintains a clean workspace
• Practices economy in the use of _me, equipment, and supplies
• Performs other duties as needed and as assigned by manager

Requirements

• High school diploma or equivalent
• Basic computer literacy
• Strong organizational skills and attention to detail
• Strong communication skills (verbal and written)
• Must be able to maintain patient and practice confidentiality

Physical Demands

• This position requires the ability to communicate and exchange information, utilize equipment necessary to perform the job, and move about the office.

Flushing, New York, USA

Full-time

#14534