Patient Concierge & Scheduling Specialist

SportsMed Physical Therapy, Inc.; New Brunswick (NJ); On-site; USD 28,000 - 33,000; Full time

Job summary

SportsMed Physical Therapy, Inc. is seeking a Patient Coordinator for our Northern New Jersey centers. You will manage front desk operations, greet patients, schedule appointments, verify insurance benefits, and ensure accurate data entry to support a patient-friendly environment.

Ideal candidates communicate professionally, provide excellent customer service, and thrive in a fast-paced setting. This role offers growth opportunities within our outpatient sports medicine practice.

Qualifications

• Experience assisting front desk in a medical/therapy setting.
• Strong communication; patient-focused.
• Ability to verify insurance benefits and obtain authorization.

Responsibilities

• Greet patients and visitors in person or by phone.
• Schedule and reschedule appointments.
• Verify insurance benefits and obtain authorization.
• Maintain patient records and confidentiality.
• Enter data accurately and timely.
• Support team to meet office goals.
• Handle front desk tasks in a fast-paced environment.

Skills

Customer service

Time management

Organization

Attention to detail

Multitasking

Flexibility

Professional Telephone skills

Tools

EMR Systems

Microsoft Excel

Microsoft Outlook

Job description

SportsMed Physical Therapy, Inc. is seeking a Patient Coordinator for our Northern New Jersey centers. You will manage front desk operations, greet patients, schedule appointments, verify insurance benefits, and ensure accurate data entry to support a patient-friendly environment.

Ideal candidates communicate professionally, provide excellent customer service, and thrive in a fast-paced setting. This role offers growth opportunities within our outpatient sports medicine practice.