Patient Concierge & Scheduling Specialist

MHM Support Services; Lebanon (Lebanon County); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical benefits

Paid time off

Tuition assistance

Retirement plan

Job summary

Mercy Health System is seeking a front desk professional to greet patients and visitors, schedule appointments, and handle a variety of clerical duties. You will enter patient information, collect signatures, and assist with insurance and claims questions while maintaining a caring, professional demeanor.

The role requires strong communication skills, basic computer proficiency, and CPR certification, with a focus on accuracy and patient service in a busy health setting.

Qualifications

• Education: High school diploma or equivilent.
• Strong written and Verbal communication skills.
• Basic computer skills.
• Certifications: CPR

Responsibilities

• Greet patients and visitors in a friendly, professional manner.
• Answer incoming calls and set appointments for patients.
• Enter new and established patient information into the computer.
• Distribute forms for tests or interoffice communications and obtain signatures.
• Assist with scheduling and monitor physician schedules as appropriate.
• Provide information on insurance claims and payments.

Skills

Communication skills

Computer skills

CPR certification

Greeting patients

Education

High school diploma or equivalent

Tools

Telephone system

Job description

Mercy Health System is seeking a front desk professional to greet patients and visitors, schedule appointments, and handle a variety of clerical duties. You will enter patient information, collect signatures, and assist with insurance and claims questions while maintaining a caring, professional demeanor.

The role requires strong communication skills, basic computer proficiency, and CPR certification, with a focus on accuracy and patient service in a busy health setting.