Patient Services Specialist - Front Desk & Scheduling

Mercy; Wentzville (MO); On-site; USD 32,000 - 42,000; Full time

Job summary

Mercy is seeking a friendly front desk professional to join our medical office in Missouri. The role focuses on welcoming patients, scheduling appointments, and coordinating with clinicians while ensuring smooth office operations.

The ideal candidate will have strong communication skills, basic computer proficiency, and a commitment to patient confidentiality. One year of medical office experience is preferred, with training provided for clinic front desk processes.

Qualifications

• High school diploma required.
• Strong communication and customer service skills.
• Proficiency with basic computer skills and data entry.
• Maintain patient confidentiality and privacy.
• Ability to work under pressure and adapt to changes.
• Attend Clinic Core Front Desk Training post-hire.

Skills

Verbal communication

Written communication

Computer skills

Data entry

Customer service

Attention to detail

Confidentiality

Under pressure

Front desk training

Education

High school diploma or equivalent

Job description

Mercy is seeking a friendly front desk professional to join our medical office in Missouri. The role focuses on welcoming patients, scheduling appointments, and coordinating with clinicians while ensuring smooth office operations.

The ideal candidate will have strong communication skills, basic computer proficiency, and a commitment to patient confidentiality. One year of medical office experience is preferred, with training provided for clinic front desk processes.