Patient Concierge & Scheduling Coordinator

CenterWell; Kingsville (CA); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Bonus incentive plan

Job summary

CenterWell is seeking a Receptionist I to be the welcoming first point of contact for patients, providers, and visitors in a busy clinic. You will route calls, schedule and confirm appointments, and help with daily administrative tasks while maintaining a professional, friendly environment.

The ideal candidate has a high school diploma, 1+ year healthcare experience or strong customer service background, and excellent communication skills. This is a 40-hour week in Kingsville, TX.

Qualifications

• High School Diploma or GED required.
• At least 1 year of healthcare front-office experience preferred.
• Passionate about improving patient experience and care.
• Excellent customer service and phone etiquette.
• Team player with a positive attitude.
• Ability to multitask in a fast-paced environment.
• Attention to detail and highly organized.
• MS Office knowledge (Word, Excel, Outlook, Access).

Responsibilities

• Receive and correctly route incoming and outgoing telephone calls.
• Greet visitors and ensure prompt, courteous service.
• Support daily clinic operations and administrative tasks.
• Coordinate appointments and manage provider schedules.
• Confirm patient visits and handle rescheduling/no-show follow-up.
• Answer and direct calls, maintain visitor records, and respond to routine inquiries.
• Assist with meetings, mail processing, and general office operations.

Skills

Customer service

Phone etiquette

Multitasking

Detail-oriented

Team player

Education

High School Diploma or GED

Tools

MS Office

Job description

CenterWell is seeking a Receptionist I to be the welcoming first point of contact for patients, providers, and visitors in a busy clinic. You will route calls, schedule and confirm appointments, and help with daily administrative tasks while maintaining a professional, friendly environment.

The ideal candidate has a high school diploma, 1+ year healthcare experience or strong customer service background, and excellent communication skills. This is a 40-hour week in Kingsville, TX.