Patient Concierge & Front Desk Coordinator

CenterWell; Florida; On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Medical, dental and vision benefits

401(k) retirement savings plan

Paid time off

Job summary

CenterWell is seeking a Receptionist I to be the welcoming face at the front desk of a healthcare facility located in Fort Pierce, FL. You will greet patients, schedule visits, and support the clinical team with administrative tasks in a fast-paced, patient-centered environment.

The role requires strong customer service, organization, and multitasking abilities, with a 40-hour workweek and a Monday–Friday schedule. TB screening may be required for selected candidates.

Qualifications

• High School Diploma or GED required.
• 1 year or more experience in a healthcare setting preferred, but customer service in retail/hospitality/call centers is acceptable.
• Passionate about improving patient experiences and care.
• Excellent customer service and phone etiquette.
• Team player with a positive attitude and ability to multitask.
• Organized and detail oriented; proficient with MS Office.

Responsibilities

• Greet patients and manage front desk operations.
• Schedule appointments and coordinate provider calendars.
• Answer inquiries and direct calls.
• Maintain patient records and ensure accurate data entry.
• Support administrative tasks and assist the clinical team as needed.

Skills

High school diploma

Healthcare experience

Customer service

Team player

Multitask

Attention to detail

Bilingual English/Spanish

Education

High School Diploma or GED

Tools

MS Office

Job description

CenterWell is seeking a Receptionist I to be the welcoming face at the front desk of a healthcare facility located in Fort Pierce, FL. You will greet patients, schedule visits, and support the clinical team with administrative tasks in a fast-paced, patient-centered environment.

The role requires strong customer service, organization, and multitasking abilities, with a 40-hour workweek and a Monday–Friday schedule. TB screening may be required for selected candidates.