Pediatric Clinic Patient Concierge & Scheduler

ivyhealth; Washington (Washington County); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Employee Assistance Program

discount program

complementary therapy services

401(k) with company match

PTO accrual

6 holidays

access to online education platform

Paid parental leave (after 26 weeks of

Job summary

Ivy Health, a growing network of therapy clinics, is seeking a Patient Coordinator in Washington, PA. This full-time role supports front desk operations, patient scheduling, and records, delivering a welcoming and organized clinic experience.

Ideal candidates have healthcare admin experience, strong Microsoft Office skills, and a customer-service mindset to ensure excellent patient care and smooth clinic workflows.

Qualifications

• 2+ years of administrative experience in a healthcare setting is preferred.
• Proficiency in Microsoft Office applications such as Excel, Word, and Outlook.
• Great time management and ability to multi-task in a fast-paced environment.
• Self-motivated with a drive to exceed patient expectations.
• Adaptability and positive attitude with fluctuating workloads.
• Self-motivated with the eagerness to learn and grow.
• Dedication to exceptional patient outcomes and quality of care.

Responsibilities

• Serve as the first point of contact for patients and families.
• Assist with patient registration and scheduling.
• Maintain accurate patient records and appointment management.
• Provide excellent customer service and coordination with the clinical team.

Skills

Administrative experience

Microsoft Office

Time management

Multi-tasking

Customer service

Healthcare setting

Tools

Excel

Word

Outlook

Job description

Ivy Health, a growing network of therapy clinics, is seeking a Patient Coordinator in Washington, PA. This full-time role supports front desk operations, patient scheduling, and records, delivering a welcoming and organized clinic experience.

Ideal candidates have healthcare admin experience, strong Microsoft Office skills, and a customer-service mindset to ensure excellent patient care and smooth clinic workflows.