Patient Experience Coordinator — Clinic Scheduling

Ivy Rehab; Sparta Township (NJ); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

401(k) with company match

PTO accrual

6 holidays

Employee Assistance Program

Discount program

Complementary therapy services

Job summary

Ivy Health in New Jersey is hiring a Patient Coordinator to be the first point of contact for patients, handling registration, scheduling, and front-office tasks to ensure a welcoming, organized clinic experience.

You will maintain accurate patient records, coordinate between patients and the clinical team, and deliver outstanding customer service to families. We value diversity and employee growth, with bonuses and benefits described by the company.

Qualifications

• 2+ years of administrative experience in a healthcare setting.
• Proficiency in Excel, Word, Outlook.
• Strong time management and multitasking in a fast-paced environment.
• Self-motivated with drive to exceed patient expectations.
• Adaptability and positive attitude with fluctuating workloads.
• Eagerness to learn and grow.
• Dedication to exceptional patient outcomes.

Responsibilities

• Front office registration and scheduling.
• Maintain accurate patient records and appointment management.
• Coordinate between patients and clinical team to ensure smooth workflows.

Skills

Healthcare admin experience

Microsoft Office

Time management

Multi-tasking

Customer service

Tools

Excel

Word

Outlook

Job description

Ivy Health in New Jersey is hiring a Patient Coordinator to be the first point of contact for patients, handling registration, scheduling, and front-office tasks to ensure a welcoming, organized clinic experience.

You will maintain accurate patient records, coordinate between patients and the clinical team, and deliver outstanding customer service to families. We value diversity and employee growth, with bonuses and benefits described by the company.