Patient Concierge & Registration Specialist

Corewell Health Corporate; Niles (MI); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Comprehensive benefits package

On-demand pay program

Discounts directory

Identity theft protection

Retirement options with match

Job summary

Corewell Health Corporate in Michigan is seeking a Patient Services Representative to join our Walk In Clinic team in Niles. You will greet patients, assist with registrations, scheduling, and basic clerical duties to ensure smooth clinic operations.

You will document interactions in the EHR, verify insurance details, and help with follow-up appointments, while maintaining patient-focused service and accuracy in every step of the patient journey.

Qualifications

• High school diploma or equivalent required.
• Prefer 1-year vocational/technical certificate.
• Experience in insurance billing or patient financial services is preferred.

Responsibilities

• Greets and assists patients as concierge and handles clerical tasks.
• Registers patients, checks in/out, schedules follow-ups as per system guidelines.
• Documents in EHR/EMR and supports safety initiatives.

Education

High School Diploma or equivalent

Vocational/Technical One year certificate

Job description

Corewell Health Corporate in Michigan is seeking a Patient Services Representative to join our Walk In Clinic team in Niles. You will greet patients, assist with registrations, scheduling, and basic clerical duties to ensure smooth clinic operations.

You will document interactions in the EHR, verify insurance details, and help with follow-up appointments, while maintaining patient-focused service and accuracy in every step of the patient journey.