Patient Concierge & Procedure Scheduling Specialist

UroHealth Partners; Omaha (NE); On-site; USD 2,480,000 - 3,306,000; Full time

Benefits offered by this job

401(k)

AD&D insurance

Bereavement leave

Dental insurance

Disability insurance

Free parking

Health insurance

Health savings account

Life insurance

Paid time off

Vision insurance

Job summary

UroHealth Partners seeks a professional front desk associate to welcome patients, verify information, and coordinate procedures in person. You will use EMR systems, collect co-pays, schedule appointments, and guide patients through check-in and check-out with courtesy and confidentiality.

The ideal candidate has a high school diploma or equivalent, at least 1 year of medical office experience, and comfort handling insurance details.

Qualifications

• High school diploma or equivalent required.
• EMR systems experience (1 year) required.
• Medical office experience (1 year) preferred.

Responsibilities

• Front-line patient advocate during check-in using patient registration.
• Enter demographics and insurance data into scheduling and billing systems.
• Coordinate and schedule procedures per physicians' directives.
• Provide courteous, clear information to patients by phone or in person.
• Document procedures and instructions; route paperwork to meet requirements.
• Maintain effective relationships with physicians, staff and management; respond to urgent situations.
• Follow UHP policies and perform other duties as assigned.

Skills

Patient communication

Data entry

Scheduling

EMR proficiency

Team collaboration

Education

High school diploma or equivalent

Tools

EMR systems

Computerized scheduling system

Job description

UroHealth Partners seeks a professional front desk associate to welcome patients, verify information, and coordinate procedures in person. You will use EMR systems, collect co-pays, schedule appointments, and guide patients through check-in and check-out with courtesy and confidentiality.

The ideal candidate has a high school diploma or equivalent, at least 1 year of medical office experience, and comfort handling insurance details.