Patient Access & Front Desk Specialist

LE0006 AMP MSO, LLC; Town of New Hartford (NY); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical, dental and vision plans

HSA / FSA

401(k) matching

Job summary

U.S. Urology Partners is seeking a Patient Access Representative to warmly greet patients, manage check-in/out, and answer calls about appointments and inquiries. You’ll review charts for accuracy, update insurance information, and collect payments while performing EMR scanning and related duties. Travel to other clinics may be required.

The role requires professionalism, HIPAA compliance, and strong communication skills, with prior medical practice exposure preferred.

Qualifications

• High School Diploma is required.
• One year of experience in a medical practice or health insurance setting preferred.
• Excellent verbal and written communication skills.
• Interacts professionally with patients and staff.
• HIPAA compliance is expected in daily tasks.
• Travel to other clinics as needed.

Responsibilities

• Greet patients and visitors in a courteous, helpful manner.
• Handle patient check-in and checkout processes efficiently.
• Answer calls regarding appointments and general inquiries.
• Review patient charts for accuracy prior to appointments.
• Scan and sort documents in the EMR system.
• Verify and update insurance information with patients.
• Collect patient payments and perform other duties as assigned.

Skills

Verbal communication

Written communication

Professionalism

HIPAA compliance

Education

High School Diploma

Tools

EMR systems

Job description

U.S. Urology Partners is seeking a Patient Access Representative to warmly greet patients, manage check-in/out, and answer calls about appointments and inquiries. You’ll review charts for accuracy, update insurance information, and collect payments while performing EMR scanning and related duties. Travel to other clinics may be required.

The role requires professionalism, HIPAA compliance, and strong communication skills, with prior medical practice exposure preferred.