Patient Access & Front Desk Specialist

Associated Medical Professionals of NY, PLLC; Town of New Hartford (NY); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

HSA / FSA

401(k) matching

Employee Assistance Program (EAP)

Job summary

US Urology Partners is seeking a Patient Access Representative to greet patients, handle check-in/check-out, answer calls, and verify insurance information. You will scan and sort records in the EMR system and collect patient payments while maintaining confidentiality and professional communication with patients and staff.

Requirements include a High School Diploma, 1 year in a medical setting, and excellent verbal/written communication.

Qualifications

• Interact professionally and positively with patients, colleagues, managers and executive team.
• Exhibit a high degree of maturity, integrity, loyalty, creativity, and strict confidentiality with HIPAA compliance in all daily tasks.
• One year of experience working in a medical practice or in a health insurance organization.
• Excellent verbal and written communication skills.
• Prior use of EMR systems preferred.
• Travel to other clinics as needed.

Responsibilities

• Greets patients and visitors in a prompt, courteous, and helpful manner.
• Effectively handles the patient check-in/checkout process.
• Answers calls addressing appointment times, patient requests and general inquiries within the scope of their position.
• Reviews patient’s chart for accuracy prior to upcoming appointment and ensures all required information is included for the physician to see the patient.
• Performs scanning and sorting within EMR system.
• Verifies and updates current insurance information with the patient.
• Collects patient payments.
• Performs all other duties as assigned.

Skills

Communication skills

Professional interaction

HIPAA confidentiality

Medical practice experience

Verbal and written comms

Education

High School Diploma

Tools

EMR systems

Job description

US Urology Partners is seeking a Patient Access Representative to greet patients, handle check-in/check-out, answer calls, and verify insurance information. You will scan and sort records in the EMR system and collect patient payments while maintaining confidentiality and professional communication with patients and staff.

Requirements include a High School Diploma, 1 year in a medical setting, and excellent verbal/written communication.