Patient Concierge & Medical Front Office Specialist

Integrity Care Group; Princeton (TX); Presencial; USD 38.000 - 55.000; Jornada completa

Descripción de la vacante

Integrity Care Group is seeking a Patient Service Specialist to oversee front desk duties, verify insurance, and maintain patient data integrity. You will greet patients, collect co-pays when required, and ensure confidentiality at all times.

The role requires 1–3 years of medical office experience, knowledge of HIPAA and OSHA regulations, and proficiency with common PC applications. It is a safety-sensitive position with a focus on customer service and accuracy.

Formación

• High School Diploma or equivalent required; Associates preferred.
• Must obtain and maintain a current BLS certification.
• 1-3 years medical office experience preferred.
• Understanding of HIPAA, OSHA, and patient privacy regulations.
• Proficiency with MS Office and medical office software.

Responsabilidades

• Greet patients and manage front desk communications with courtesy and efficiency.
• Verify insurance information, collect co-pays and ensure data accuracy.
• Enter patient data into the system and maintain confidentiality.
• Balance daily charges and safeguard funds.
• Assist with scheduling and provider referrals.
• Maintain lobby area and ensure regulatory compliance.

Conocimientos

Customer service

Data entry

Communication

Multitasking

Microsoft Office

Medical terminology

HIPAA compliance

EHR systems

Educación

High School Diploma

Associates preferred

Herramientas

Insurance software

EHR systems

Descripción del empleo

Integrity Care Group is seeking a Patient Service Specialist to oversee front desk duties, verify insurance, and maintain patient data integrity. You will greet patients, collect co-pays when required, and ensure confidentiality at all times.

The role requires 1–3 years of medical office experience, knowledge of HIPAA and OSHA regulations, and proficiency with common PC applications. It is a safety-sensitive position with a focus on customer service and accuracy.