Patient Care Concierge | Front Office & Billing

Fast Pace Health; Jonesboro (AR); On-site; USD 19,000 - 28,000; Full time

Job summary

Fast Pace Health is seeking a Patient Care Specialist to provide front-office support, greet patients, handle registrations, and collect insurance information with a patient-first approach.

The role requires CPR certification and experience in a medical office, along with proficiency in MS Outlook/Word/Excel and accurate data entry. You will collaborate with clinical staff to ensure smooth patient flow and record management.

Qualifications

• Minimum 1 year of customer service in a medical setting.
• Experience with medical billing and coding preferred.
• Proficient in basic PC tools (Outlook, Word, Excel).
• CPR license required; active within 7 days of hire.

Responsibilities

• Greet, register, and discharge patients with high customer service.
• Cross-train for back-office duties as needed within scope.
• Collect and input patient demographics and financial info at registration.
• Verify and update patient insurance information at registration.
• Explain insurance plans, co-pays, and coverage limits to patients.
• Maintain reception area cleanliness and assist training as needed.

Skills

Customer service

Medical office experience

Education

High School Diploma or equivalent

CPR license

Tools

MS Outlook

MS Word

Excel

Typing 70-100 wpm

Job description

Fast Pace Health is seeking a Patient Care Specialist to provide front-office support, greet patients, handle registrations, and collect insurance information with a patient-first approach.

The role requires CPR certification and experience in a medical office, along with proficiency in MS Outlook/Word/Excel and accurate data entry. You will collaborate with clinical staff to ensure smooth patient flow and record management.